At Education Northwest, Gloria embraces the idea that excellence lies in paying attention to and carrying out the details—the “small stuff.” That is why in their role as a senior advisor to Human Resources they understand the value and impact of great customer service. Gloria’s career has been typical of many in the HR field, with experience in organizations of different sizes in varying industries. However, they found their passion for education at the Portland-area David Douglas School District. There, they developed systems and workflow for leave management and workers’ compensation, but more importantly, they were focused on creating an environment of inclusivity and belonging by building trust and treating people with compassion and respect. Gloria approaches their work with self-awareness and strives to remain in a constant state of curiosity—both are necessary tools to help people achieve their best. In their spare time, Gloria serves on the board for a small nonprofit that aims to broaden access to bicycling and its benefits.